Privacy Policy

Last Updated: May 15, 2026

AltisAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We may collect personal information such as your name, email address, business name, and payment information (processed securely through Stripe) when you register for an account or subscribe to our services.

2. Cookies and Tracking Technologies

We use cookies, local storage, and analytics tools to track usage, maintain sessions, and improve the user experience. By using our platform, you consent to our use of these tracking technologies.

3. Use of Your Information

We use your information to:

• Provide, operate, and maintain our services.
• Process transactions and send related information.
• Send you technical notices, updates, and support messages.
• Analyze usage patterns to improve our platform.

4. Disclosure of Your Information

We do not sell your personal information. We may share information with trusted third-party service providers (such as Stripe for payments, or AI models like OpenAI for processing scan data) only to the extent necessary to perform their functions.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Upon account deletion, user data is securely purged within 30 days.

6. Data Security

We implement commercially reasonable security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

7. User Rights (GDPR, CCPA, PIPEDA)

Depending on your jurisdiction (e.g., European Union, California, Canada), you may have the right to request access to your data, request deletion of your data ("right to be forgotten"), and opt-out of certain data tracking. To exercise these rights, please contact us.

8. Age Restriction

Our services are not intended for use by anyone under the age of 18. We do not knowingly collect personal information from minors.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us via our website.